Lisa Miller

Strategies from a health professional that can help optimize and maximize your company’s telemedicine footprint

Strategies from a health professional that can help optimize and maximize your company’s telemedicine footprint

Lisa Miller

From Lisa Miller, CEO and Founder, VIE health advice.

Telemedicine is much more than a technology that enables patients to be monitored virtually within a hospital by a specialist or at home by a provider. While these are key areas for hospitals to use telemedicine for patients, access specialists, and home care, there is so much more.

My definition of telemedicine is that it is a health strategy that is meant to be used to dramatically improve care for patients and communities and to support families who care for patients.

4 Ways Telemedicine Can Improve Hospital Operations

  1. Telemedicine can help reduce readmission to hospitals, as patient behavior is responsible for most readmissions due to non-compliance with medication, failure to schedule follow-up appointments, and lack of access to equipment or supplies.
  2. Proactive use of telemedicine for high risk patients and the elderly to maintain home care and ensure health outcomes.
  3. Innovative areas in which telemedicine can be used include rehabilitation care, mental health resources, and even second opinions.
  4. Telemedicine can be used as part of hospital marketing campaigns to increase awareness and use of the service.

As a seasoned healthcare industry professional and CEO and Founder of VIE Healthcare Consulting, I am recognized as a trusted advisor to hospital executives on operational strategies in the areas of margin improvement, process improvement, technology / telemedicine, patient experience and growth opportunities.

Since VIE was founded in 1999, my team and I have generated over $ 785 million in non-salary cost savings and revenue improvements for customers worldwide. My goal is to continually encourage hospital managers to realize their wildest visions. To help them do this, I developed the health sector’s only cost-saving strategy methodology that has been shown to generate unnecessary costs.

For healthcare providers, developing a specific telehealth strategy is key to your overall strategic plan. To start with, I will give you five self-assessment strategies to help you further define, develop and implement a comprehensive telehealth strategy in your company.

It is imperative that you understand what you want to achieve for your organization before implementing a telehealth strategy. To do this, I’ve created this five-step self-assessment to help you get started and understand the possibilities telemedicine can bring to your organization.

Additionally, if you already have telemedicine practices, these five questions will help you figure out how to fully leverage telemedicine to benefit not only your practice but your patients as well.

Five steps to self-assessment of your company’s telemedicine options:

  1. Where do you want to grow in your company?
  2. What is your complex healthcare patient population?
  3. Where is the coordination of the care offers?
  4. What are your value-based payment models where you can incorporate telemedicine for better patient outcomes?
  5. In which new areas of telemedicine can you expand?

Each of the above questions play a crucial role in determining how to maximize and optimize your company’s telemedicine footprint as they focus on business goals, patient populations, and needs, whether or not your company has a need for telemedicine how to integrate existing payments models into the system and how to find new opportunities with telemedicine if you currently have an existing telemedicine model.

Payment models are of crucial importance for an early establishment, as the telemedicine industry currently does not have an optimized strategy for the remuneration of doctors for online patient appointments. A payment model needs to be implemented to ensure doctors are adequately rewarded for their time, and also to determine how patients are billed and where integrations between telemedicine and personal patient care are made.

With that in mind, here are the six strategies that will help your business build its own telemedicine footprint:

  1. Make telemedicine easily accessible and usable for patients. Do you understand the process? How can they be billed? The setup process and how is it planned?
  2. Enhance your current telemedicine applications. Are there areas like scheduling that need improvement?
  3. Look for loopholes that need to be closed, such as: B. Focus on telemedicine for the elderly or telerehabilitation services
  4. Marketing and communication. Its basic market and communicates your company’s telemedicine capabilities. Patients want educational materials to understand how to access so much care through real-time virtual services as well as remote monitoring services.
  5. Make sure you are using the correct codes to maximize the value of the sales opportunity.
  6. Remember, telemedicine is about expanding coverage, which is a way to increase revenue through increased usage and incentive payments based on improved quality metrics. It should also be used to protect your earnings. An example is protection against readmission and, in most cases, unnecessary costs if a patient returns to the hospital within 30 days of their original stay. Telemedicine can improve the patient experience and increase patient satisfaction.

Overall, telemedicine is a great resource and can offer a unique value proposition to patients and clinicians alike, but it’s critical to consider all of the above to ensure the service is delivered effectively.

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by Scott Rupp Implementation of telemedicine, telemedicine, VIE Healthcare

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